• Increase OpenField Performance by Toggling Graphics Card/GPU
  • Integrated Heart Rate Will Not Change in the Device Manager
  • How to Change Windows Screen Resolution Size
  • SportsCode File Not in the Correct Format
  • Invalid Username when Logging Into the OpenField Cloud
  • How to Restore Data for an Activity that has Missing Active Players
  • Live Metrics Appear as an Infinity Symbol '∞'
  • How to Uninstall and Reinstall OpenField
  • Unable to Open OpenField Console
  • No Data Displaying in Console Widgets 
  • Unable to Log Into the OpenField Cloud
  • Incorrect CSV Formatting
  • Unable to Import CSV for Data Injection
  • How to Sync OpenField Console with Clock
  • An Athlete is Missing from a Team in the OpenField Console
  • How to Disable WiFi Auto-Join on your iPad
  • No '+Period' Button on the Vector iPad App
  • Managing Computer Up Time
  • How to transfer the OpenField Console to a different PC
  • Avoiding a Time Sync Error (OpenField Console)
  • Travelling to a different Time Zone

Downloading

Devices Not Appearing in Data Transfer Window
Sessions Displaying As 'Invalid' In Data Transfer
No Active Player(s) or Data in an Activity
Sessions Appear as 'Not Downloaded'
How to Erase Data from Devices

Data Management

Storage Location Warning Explained
Activity Minimization to free up Hard Drive Space
How do I clear/free up Disk Space on my Hard Drive?
How to Access the Data Manager
Adding a New Data Path

OpenField Console Security, Firewall Exceptions & IT Policies

OpenField Console Security, Exceptions and IT Policies - Overview and Recommended Setup
Installing OpenField in a Controlled Folder Access Environment
Allowing OpenField Related Apps through Windows Defender Firewall
OpenField Install Configuration - The 'Catapult Sports' Folder

Support Requests

How to Send Files over WeTransfer
Accessing OpenField Log Files
Accessing Raw Files
How to Export System Specifications (PC)
PC Windows and Driver Updates