An activity cannot be edited on the Cloud Editor if all athlete data associated with the activity is not uploaded or available on the Cloud.
OpenField requires the data for all athletes within an activity to be available after an edit is made to the activity on the Cloud, so that activity data can be accurately reprocessed to generate metrics and data in reports.
In the event an activity is loaded in the Cloud Editor that does not have all associated data uploaded to the Cloud, a warning message will appear at the top of the screen, and the activity will not be able to be edited.
Why is there missing data for my activity?
Data can be missing for an activity on the Cloud because not all of the associated data files have been uploaded from OpenField Console.
Associated data files of an activity are uploaded as part of a 'Sync' or 'Full Sync' from Console.
Previously, the 'Fast Sync' option meant that the necessary data files for an activity were not uploaded to OpenField Cloud.
The most likely reasons that data is missing for your activity could be:
- 'Fast Syncs' were historically performed instead of 'Full Syncs'.
- When a 'Full Sync' or 'Sync' was performed, not all data was found or pathed correctly on your Console, therefore not all data files were able to upload.
- The associated or overlapping data could be located on another OpenField sub user or machine related to your account, and this may not have been full synced/uploaded.
OpenField will look for any athlete data that overlaps with the activity time frame. This could mean that the data that is not uploaded is linked to a different sub user and located on a different Console or PC.
How do I upload all associated data for my activity?
Associated data for an activity can be uploaded to OpenField Cloud by performing a 'Sync' (previously known as 'Full Sync') from OpenField Console.
Since the release of the Cloud Editor, the 'Full Sync' tile was replaced with the 'Sync' tile, see Why can't I see a Fast or Full Sync button anymore? for more information.
When a 'Sync' is performed, any data files that have not been uploaded to the Cloud will attempt to be uploaded.
However, if historical data files cannot be found by OpenField Console, they cannot be uploaded. It may be that the data file is no longer present on the machine or the data directory is not connected. See Resolving Missing Data Files & Assets for more information.
It is also necessary to ensure that all sub users have performed a 'Sync' so that any associated or overlapping data with the activity time frame is uploaded.
OpenField will look for any athlete data that overlaps with the activity time frame. This could mean that the data that is not uploaded is linked to a different sub user and located on a different Console or PC.
If I can't upload all associated data for my activity, how can I edit my activity?
Sometimes it may not be possible to upload all associated data for an activity from Console. For example, if a particular data file is not able to be found whatsoever in local storage for Console to sync up.
It is still possible to edit any activity via OpenField Console, and these edits can then be synced up to OpenField Cloud.