Steps to Allow Apps Through Firewall

1. Go to your computer's control panel and select the Windows Defender Firewall option. You can search for 'Control Panel' from the Windows Task Bar. 

   
   
   
2. Once in the Firewall settings, select Allow an App or Feature through Windows Firewall Defender option from the left hand menu.
   
   
   
   
3. Select Change settings from the top right corner of this menu.
   
4. Select Allow another app...
5. Select Browse and navigate to C:\ > Program Files > OpenField Release. Select the one following programs then select Open. You will need to do each Program separately (see step 8).
   
   
   • Broadcaster.exe
   • CatapultNTP.exe
   • OpenField.exe
   • OpenFieldConfiguration.exe
     
     
     
     
6. Click Add. 
   
   
        
7. Allow the programs through the Domain, Private and Public Firewalls by checking off each of the boxes from the Allowed apps and features menu. 
   
   
   
   
8. Complete steps 4 through 7 for the remainder of the programs listed in step 5.
   
   
9. Repeat step 4 to add another app, then Browse and navigate to C:\ > Program Files > OpenField Release > RetrieverExe and select Retriever.exe, then select Add.
   
   
10. Once all the programs are permitted through the three firewalls, complete the process by selecting OK.
    
    
    
    
11. If you are still experiencing issues, please disable or uninstall any antivirus programs you have on your PC. If the issue persists, please contact support.