FAQ
- How to Contact Support
- Contacting Support via the OpenField Cloud
- Minimum Computer Requirements to run OpenField
- Can Live Jumps Differentiate Between Left Foot and Right Foot Jumping?
- Vector Live App and Compatible iPads
- OpenField CTR (.csv) Reports
- Data Manager Overview
- How do I access OpenField Cloud?
- How to Update the iOS Version on your Apple Device
- How to Update Device Firmware
- How to Reprocess Activities from the Cloud
- How to Change Your Password in the Cloud
- What is an Auto Created Period?
- How to Check Device Battery Status
- How to Check Device Firmware Version
- How to Set the Devices and Console to Indoor or Outdoor Mode
- Can I Delete Athletes from OpenField?
- How to convert Unix timestamps in CSV exports
- Can I View Multiple CSV Exports In One Workbook?
- Can an Athlete be in Two Simultaneous periods?
- How do I view Activity data for each Rotation?
- Why do my Velocity Bands sometimes change slightly after editing them in the Cloud?
- How to back-up OpenField Raw Files
- What is the difference between GPS and GNSS?
- What is the difference between a Global Positioning System (GPS) and a Local Positioning System (LPS)?
- What is inside Catapult’s wearable technology?
- What do the inertial sensors inside the device measure?
- How safe is Catapult data from a security standpoint?
- What does Catapult do with client data?
- New & Improved Help Centre Experience