- FMP Percentage Duration Remains at 100% for Very Low Intensity during live sessions on the Vector Live iPad App and/or the OpenField Console.
- FMP Values appear to be normal in the post-download data.
How to Resolve
- In the OpenField Console, navigate to Settings -> Device Manager
- Connect the Devices via the Docking Station and make sure the Dock is turned on
- Check to see if the devices have Master Analytics Enabled by clicking on the 'Selected Property' drop down menu -> Master Analytics Enabled
- If the Master Analytics reads as 'False' then navigate to the 'Commands' section within the Device Manager and select devices reading as 'False' and Execute 'Enable Master Analytics'
- Check the device properties via the dropdown menu again to ensure Master Analytics Enabled is 'True'
If there are still any issues with FMP after following the steps above, please contact support.