Troubleshooting
On some occasions, you may experience a lack of Heart rate data when using Polar heart rate monitors with Vector devices. Polar Beat is compatible with Polar Bluetooth heart rate sensors H9, H10 and OH1.
If the below has already been done, connecting to this app is a good way to determine if the issue is specific to the device or the HRM.
- Ensure heart rate belts are being worn correctly (tight enough and in the correct anatomical position).
- Ensure the conduction straps are wet prior to use.
How to Pair a Heart Rate Monitor With the Polar Beat App IOS
- Wear the sensor.
- Open Polar Beat app on your mobile device.
- Go to Settings -> General -> HR sensor. Pair the sensor.
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Remove Polar Heart Rate Sensor Pairing from iOS Settings
- Close Polar Beat app.
- Go to Settings Bluetooth MY DEVICES.
- If the sensor is mentioned on the list, tap 'i' icon and select 'Forget This Device'.
- If you can't see 'i' after Connected/Not connected:
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- Disable Bluetooth on your iOS.
- Reboot the iOS device.
- Enable Bluetooth and follow the steps above.
https://support.polar.com/ie-en/how-to-pair-a-heart-rate-sensor-with-polar-beat-app-ios
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