During your TeamViewer session, our Technical Support team will guide you through three key stages to ensure your OpenField system is fully configured for accurate data collection and meaningful analysis.
Stage 1 - Software Setup (Required)
We’ll make sure your account and system are correctly configured:
This ensures your data is structured and ready for reliable reporting from day one.
Stage 2 - Hardware Setup (Required)
Next, we’ll prepare your hardware for live use:
This step ensures your devices are communicating properly and capturing accurate data.
Stage 3 - Additional Setup (Optional)
Depending on your needs, we can also review:
Sport-specific metrics (e.g. Goalkeeper Dive metrics)
These settings help tailor the system to your performance environment.
Important Reminder
One of the most common mistakes at this stage is moving straight into data collection without first understanding the key sport science principles behind GPS technology.
Starting with the right setup strategy will:
- Save time
- Improve data consistency
- Deliver more meaningful insights
Once your technical setup is complete, your Customer Success Specialist will guide you through the sport science configuration to help you maximise the value of your system.
When you’re ready, proceed to Book Your TeamViewer Meeting to schedule your session with our Support Team.
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