This guide is your single reference point for deploying and supporting Vector 8 within your facility's network infrastructure. It covers everything your IT team needs to know, from pre-deployment planning through to ongoing connectivity management.
Use the links below to jump to the relevant article for your task.
Before you deploy
Vector 8 Network Requirements Overview - Covers supported Wi-Fi protocols (WPA2, WPA3, EAP-TLS), frequency bands, destination ports, firewall considerations, and connection monitoring behaviour. Start here before any deployment.
Upload Bandwidth Requirements - Single-dock upload time estimates at varying network speeds for 30 devices uploading two hours of recorded data. Use this to validate your facility's upload capacity before go-live.
Multi-Dock Bandwidth Planning - Bandwidth scaling guidance for deployments running two to four docks simultaneously. Includes a target upload time table to help you size your network connection appropriately.
Setting up on your network
Vector 8 Hardware First Time Setup - Step-by-step registration of your Dock and Wearable Devices to your OpenField Cloud account via the Catapult Vector app. Requires an active internet connection - see Network Requirements Overview if you are unsure your network is compatible.
Managing Vector 8 Dock WiFi Connections - How to add, remove, and manage saved WiFi networks on your Dock after first-time setup.
Captive portal networks
MAC Address Allowlisting - IT Administrator Guide - Written specifically for IT administrators. Covers what allowlisting a MAC address involves, where to find the Dock's MAC address, and how to apply the exemption on your network.
How Do I Use Vector 8 Dock with a Captive Portal Network? - The end-user companion to the above. Covers how team staff can locate and share their Dock's MAC address with your IT team using the Catapult Vector app.
Troubleshooting & fallback options
Vector Desktop App - If your network uses a captive portal and allowlisting is not possible, the Vector Desktop App allows data transfer via USB-C using your PC's internet connection. A reliable fallback for restricted network environments.
Connecting Vector 8 When Travelling - Device recommendations and setup guidance for mobile hotspots and travel routers. Relevant for IT teams supporting squads who travel and cannot rely on venue or hotel WiFi.
Vector 8 Dock LED Behaviour (S8) - LED status reference for the Dock's Bluetooth and WiFi indicators. Useful when diagnosing connectivity issues remotely or supporting team staff on-site.
Getting support
If you need further assistance, your Catapult Customer Support is available by email at support@catapultsports.com.
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