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  1. Catapult Support
  2. PlayerTek by Catapult
  3. FAQs

FAQs

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  • Incorrect CSV Formatting
  • PlayerTek Pods Stuck on Scanning
  • Can't log in to PlayerTek website
  • Sync Tool Crashing
  • How to Delete a Session
  • No PlayerTek Pod Found by Sync Tool
  • "No New Sessions Found" to Upload when Using Sync Tool
  • Missing Session in PlayerTek Website After Uploading From Pod
  • How to Recalculate a Session
  • Blank CSV Export Error
  • How to Reassign Session
  • Device Unable to Connect with Heart Rate Monitor
  • How do I access PlayerTek Online?
  • Contacting Support via the PlayerTek Web
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