We are looking for a talented and inquisitive Product Support Technician to support the rapidly growing customer base of our ambitious, fast-growing and transforming company.
Based in Boston, you will be the customer’s first point of contact to resolve product issues for customers all around the globe. This role will have some roster work including nights to ensure 24/7 support to our global customer base. We believe that our customers deserve the best platform and we pride ourselves in the service we deliver. We are on a mission to maximise and enhance their performance through delivering a high quality customer experience.
Our support team must match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment.
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