ThunderCloud Usage Reports

How to View/Download ThunderCloud Usage Reports using SSO

To gain access to the ThunderCloud Usage Report section in SSO, you must be a Customer Administrator in SSO

1. As a customer admin, log into https://tc.xosdigital.com

2. Click the SSO ADMIN section in the portal

3. Click the Reports tab at the top  

4. Select a date range for the report

5. Click the Generate button to view the Usage Report in a web browser. Click the Generate Excel Report button to download a .xlsx file. 

Note: the excel file will have tabs that include an Overall section as well as individual tabs for each Group(s) setup in SSO. Groups setup is in the Part 2 section of the following video guide:
https://xosdigital.catapultsports.com/hc/en-us/articles/360000859716-SSO-Administration-Video-Tutorials

**Notes / Best Practices:

• Time duration is displayed as hours:mins
• Time duration is logged from time the edit is loaded until the time it is ejected 
• Watching edits in offline mode will not show up in the SSO usage report. Please make sure users are aware of the limitation
• Watching edits with downloaded assets (while in connected mode) does show in the usage report. This workflow is fully supported
• NCAA customers should note that duration is not tracked as it violates NCAA monitoring regulations