Unable to Pair PLAYR Pod due to Bluetooth PIN

Contents of Article

1. Issue: Unable to pair PLAYR pod due to Bluetooth PIN 

2. Cause of being unable to pair PLAYR pod due to Bluetooth PIN

3. Resolution

4. Video Tutorial
   
   

Issue: Unable to pair PLAYR pod due to Bluetooth PIN 

Unable to pair your pod to your phone/PLAYR app as a Bluetooth pin/password is requested.

Cause of being unable to pair PLAYR pod due to Bluetooth PIN

This issue is usually caused when trying to pair with your PLAYR pod outside of the PLAYR app via your phone settings. If you try pair with the PLAYR pod using 

Resolution or Troubleshooting Steps:

1. Ensure your pod is either placed on the charging dock or next to the your phone.
   
   
2. Ensure that all Bluetooth and location settings are enabled for the PLAYR app.
   
   
3. Login to the PLAYR App.
   
   
4. Select the pod icon at the bottom of the screen.
   
   
   
   
5. Select 'Pair SmartPod'.
   
   
6. Once paired, you will get the message 'SmartPod Paired'.

Video Tutorial