Issue: Device recording bad or corrupt data
Symptoms:
- The Device displays unreasonable GPS or Inertial data that:
- Is inflated and unrealistic
- Contains Spikes or Dropouts
- Is inflated and unrealistic
Causes:
- Out-Dated Firmware versions
- Internal Hardware fault, such as an un-calibrated accelerometer
- Poor GPS environments can cause Velocity spikes or dropouts
Troubleshooting Steps:
- Try re-processing and/or re-downloading the file to see if there are any changes in data.
See Reprocessing Raw Files/Session Data and How to Re-Download Raw Files/Sessions for more information - Test the affected device to determine if data remains corrupt every session
- If data is still poor or corrupt Contact Support for further troubleshooting.