No data displaying in Console Widgets 

Issue: No data displaying in Console Widgets 

Symptoms:

• Data or specific metrics do not appear/load in Console Widgets, despite Athletes appearing in 'Active Players'
• If no Active Players appear, see No Active Player(s) or Data in an Activity for more information

Expected Behaviour:

• Data should load and appear in Console Widgets, when an Activity is loaded in the OpenField console, and the Activity or individual Period(s) are selected.

Causes:

• The Timeline Playhead has moved to before the start of the Activity or Period being viewed
  
  
• Athletes are not 'PIP'd' in desired Period(s)
  
  
• Athletes are rotated off/benched for periods of time
  
  
• Console Widgets are in incorrect Mode
  
  
• Activity requires Rebaking first

Troubleshooting Steps:

• Ensure the Athletes are 'PIP'd' into the desired Periods
  
  
• Ensure the Athlete is Rotated On and not Benched for the desired period of time.
  See Rotating/Interchanging for more information.
  
  
• Rebake the Activity. See Baking Activities for more information.
  
  
• Ensure the Console Widgets are in 'Replay' mode, and that the Activity Playhead is moved ahead of the data needing to be viewed. See Console Widgets for more information.
  
  
• Contact Support for further troubleshooting if required.