Why Reprocess a Session?
A Session Reprocess will apply new settings synced down from the cloud to that Session. For example an Athlete's Bands or Position may be changed; these changes will apply to all future Session but to be applied to past Sessions, the Session requires 'Reprocessing'.
Performing a Session Reprocess is also a good troubleshooting step whenever data is not appearing for a given Session.
Types of Reprocesses:
Fast Reprocess: Will aggregate data for the Session, and apply changes such as editing Splits times/athletes/athlete rotations or changes to athlete bands.
Full Reprocess: Reprocesses data and the raw files for the Session, to be used when changes have been made to IMA Version Settings or Sports Plugins (Algorithm detection).
How to Reprocess a Single Session:
In the console, open the Session by selecting the Session from the Sessions Menu.
Right click on the Session Bar (green bar) and select 'Reprocess Session'.
Select Fast or Full depending on the changes you have made to the Session.
Changes will be applied to the cloud the next time you perform a sync.
How to Reprocess Multiple Sessions:
Occasionally, you may wish to apply changes made to settings on the cloud to multiple Sessions (e.g an entire Season). Multiple Sessions can be Reprocess by a Catapult Support Staff for either a Date Range or All Sessions.
Please contact firstname.lastname@example.org to arrange a Bulk Reprocess of your Sessions.